DriveTrain

DriveTrain — Support

Support

DriveTrain is made by one person. Email reachkanyanta@gmail.com and you will get a reply from the developer, not a ticket queue.

Common situations

Common problems and fixes

A question or translation looks wrong

  1. Note the paper number and the question number — both are shown on the question card.
  2. Say which language the problem is in, and what you think the correct answer or wording should be.
  3. Email it to reachkanyanta@gmail.com. Content corrections ship with app updates.

Mock Exam, Top 40, or Full Practice is locked

  1. Those three modes need a subscription. Everything else — all 40 papers, all 800 questions, both languages, explanations, bookmarks, mistakes, and statistics — is free.
  2. If you have already subscribed, tap "Restore Purchases" on the upgrade screen.
  3. Entitlement is checked with the App Store, so a device with no connection may show paid modes as locked until it is back online.

The interface is in the wrong language

  1. The interface follows your device's language setting, and there is no language picker inside the app.
  2. To change it, change the language for DriveTrain in your device settings.
  3. The English / Русский control above a question is separate — it switches the question content, and it starts on English each time you open a quiz.

A paper still shows grey

  1. Papers turn green or red only after you have answered at least ten of their twenty questions.
  2. Reopening a paper starts a fresh session. Answers you already gave are still counted in your statistics and mistake list.

Subscriptions and refunds

  1. Cancel or change a plan in your App Store subscription settings; the app's Settings screen links there.
  2. Refunds are handled by the App Store, not by DriveTrain.
  3. A subscription is tied to the store account that bought it.

Android

  1. DriveTrain is on Google Play, free to download, and needs Android 7.0 or later.
  2. The interface follows your device language (English, Russian, or Korean). The question bank itself is English and Russian only, switched with the control above each question.
  3. Subscriptions bought on Google Play are managed in Google Play, and "Restore Purchases" recovers them on another device signed in to the same account.

Contact

Contact

reachkanyanta@gmail.com

  • Include your device and OS version. "iPhone 13, iOS 17.4" saves a round trip.
  • For content reports, give the paper and question numbers. Both appear on the question card.
  • For subscription problems, say which plan you bought and when. The App Store receipt has both.
  • Privacy questions are covered in the privacy policy, and the same address handles anything it does not.

Looking for something simpler?

Read the FAQ Back to DriveTrain